Department of Customer Services

If your original title is mutilated or defaced, it must be submitted with the application for duplicate certificate of title.

If a vehicle has a lienholder on record (generally due to a loan with a financial institution or a leased vehicle), the “lienholder” is considered the “Legal Owner” and controls the vehicle’s Certificate of Title.

Only the Lienholder can request for a duplicate Certificate of Title. The driver of the vehicle is the “Registered Owner” and cannot have access to the Certificate of Title.

Click HERE for details.

Send us a letter requesting a verification that a Hawaii title was not issued and include the following information:

Name (as it appears on the registration)
Current mailing address
Vehicle Identification Number (VIN)
License Plate
Email address (to notify you of any discrepancy or incomplete paperwork – we do not save this information)
Signature

Mail your letter to:

Division of Motor Vehicles and Licensing
P.O. Box 30330
Honolulu, HI 96820-0330

Or, email your signed and dated letter to: MVINFO@honolulu.gov